You have received a letter with a claim. The reason is that the applicant believes that you must do something, such as return the camera you borrowed or move your car. We have not taken a position on whether the applicant's claim is correct or incorrect.
For you under the age of 18
Have you received a letter demanding to pay or do something? You can read more about children and debts on our website.
There are two types of judicial assistance
The applicant can choose between ordinary and special assistance if they believe you must do something. The type of judicial assistance is set out in the claim you received and it affects you on some points. In the table, you can read about some differences.
Here the procedures differ | Ordinary assistance | Special assistance |
|---|---|---|
You can respond that you have received the claim and object to the claim on My Pages | Yes | Yes |
You need to explain why you object to the claim and present evidence | No | Yes |
Who makes the decision if you object to the claim? | The court (if the applicant wishes) | The Enforcement Authority (after the applicant has been able to give an opinion) |
You are unhappy with our decision (verdict) — what do you do? | You apply in writing for the court to review our decision (application for re-trial). Your application must have been received by us within one month of the decision date | You appeal in writing and the court will review our decision (verdict). Your appeal must have been received by us within three weeks of the decision date |
Can we issue a temporary (interim) decision that applies immediately, until you get a final decision? | No | Yes |
Reply to the letter
First, reply that you have received the letter. You can find out what to do here:
Take action
You must take action within a certain number of days, counting from the day you reply that you have received the claim. The time you have (the time limit for explanation) is in the letter you received. If you do not take action, we may decide that you are obligated to do what is stated in the claim.
Take one of the following actions
Read through the applicant’s claim and consider whether you think it is correct or incorrect.
The claim is correct — you do what is stated in the claim
Do what is stated in the claim and notify us in writing by email or letter when you have done so. The applicant must withdraw their claim and notify us. Then we close the case.
The claim is correct — you act too late
We decide that you are obligated to do what is stated in the claim. The decision (verdict) is sent to you a few days after the time to take action has expired.
You should not confirm that you have received the decision. It is therefore important that you notify us if you have a new address so that you get the decision.
Now the applicant can apply for assistance in implementing (enforcing) the decision. You may then be required to pay additional fees.
The claim is correct — you do not take action
We decide that you are obligated to do what is stated in the claim. The decision (verdict) is sent to you a few days after the time to take action has expired.
You should not confirm that you have received the decision. It is therefore important that you notify us if you have a new address so that you get the decision.
The decision means that the applicant can immediately apply for our assistance in implementing (enforcing) the claim. You may then be required to pay additional fees.
Contact the applicant or representative
Ask if you can agree on another solution. Even if you agree, the application may lead to a decision that you must do what is stated in the claim. To avoid this, the applicant must withdraw their claim.
The claim is incorrect — you can object
You can object to the claim by writing
- that you object
- why the claim is incorrect (especially important in the case of special assistance).
Attach any documentary evidence (if the claim concerns special assistance).
Object in writing in one of the following ways:
- on My pages – applies only to you as
- private individual
- CEO
- representative with sole right to sign
My Pages (in Swedish)
- on the acknowledgement of receipt included in the letter
- in an email
- in a letter.
You can object to part of the claim
Do the part of the claim you believe is correct.
Object to what is incorrect. Write
- that you have done part of what is stated in the claim
- which part of the claim you think is incorrect
- why.
Please notify us if you do part of what is stated in the claim.
The time to object
This is when you must object if you think the claim is incorrect. After we have made a decision (verdict), you must contact the court.
We notify the applicant that you object to the claim.
Next step – if you object
After that, the process looks different depending on whether the claim applies to
- ordinary assistance — we hand over your case to the court, which considers whether the claim is correct, if the applicant requests
- special assistance — your case is decided by us, meaning we decide whether you are obligated to do what is stated in the claim or not, after the applicant has been allowed to respond.
Objecting may cost extra
You may be required to pay the applicant's legal costs if your case goes to court and you lose the case.
If you object, the case may be sent to court
If your case goes to court, you may continue to receive new documents through so-called simplified service. Then the court will send you two letters. You do not need to confirm that you received the documents; you are still considered to have accessed them. How it works:
Remember this while the case is ongoing:
- Notify the court if you change your residential address or email address.
- Check your mail at least every two weeks. Notify the court in advance if you are unable to access your mail.
- You may receive documents through simplified service, even if your case is appealed or handed over to another court.
Decisions effective immediately and until further notice
With special assistance, the applicant may request us to grant a measure immediately and until a final decision is taken (interim).
If we make such a decision, we will implement it without first sending you a claim (order).
We can implement the decision, even though it is still possible to appeal (has not become legally binding).
The reason must be that the measure cannot wait. For example, there may be a risk that you otherwise dispose of property belonging to someone else. The applicant must also have very strong evidence.
You will have the opportunity to respond to the decision. An interim order is valid until a final decision is made by us, the court, or until we have reviewed our decision. You can appeal the decision within three weeks. The court can then repeal the decision.
What happens if we determine the claim?
If you do not do what is stated in the claim, we will decide that you are obligated to do so. The decision is called a verdict.
Decision that you/the company must pay or do something (verdict)
The decision means that the applicant can apply for our help in, for example, getting you to return someone's camera. We call it implementing (enforcing) the decision.
You may become liable to pay the fees and costs the applicant has incurred.
If you think the decision (verdict) is wrong, you will find information on what to do on our website.
If you think the decision (the verdict) is wrong
You can apply for the court to change the decision. How you do this depends on whether the claim is about you
- doing something, such as return property (ordinary assistance) — you apply for re-trial
- having done something unlawfully, for example settled on someone's land (special assistance) — you appeal.
You apply for re-trial (ordinary assistance)
Apply for re-trial if you think the decision is incorrect. The claim must apply to ordinary assistance (that you must do something).
You can simultaneously apply to temporarily stop the implementation of the decision (stay of enforcement). If the court agrees, we won't do anything until the court has settled the case.
What to do
You apply by sending us an email or letter within three weeks from the date of the decision. Write
- the number of the decision and your contact details
- that you want to apply for re-trial and possibly stay of enforcement
- why the decision (the verdict) is incorrect and in what way you want to change it
- why the implementation of the decision should be temporarily stopped (applicable if you have applied for stay of enforcement).
Sign the application yourself or through a representative.
We will send your application to the court. The court does not charge a fee.
The applicant can also appeal if they believe the decision is wrong. The appeal is due within three weeks from the date we made the decision.
You appeal (special assistance)
Appeal the decision to the court if you think the decision is wrong. The claim must apply to special assistance (for example, that you have closed off a road without permission).
You can simultaneously apply to temporarily stop the implementation of the decision (stay of enforcement). If the court agrees, we won't do anything until the court has settled the case.
What to do
You apply by sending us an email or letter within three weeks from the date of the decision. Write
- the number of the decision and your contact details
- that you wish to apply for an appeal and possibly stay of enforcement
- why the decision (the verdict) is incorrect and in what way you want to change it
- why the implementation of the decision should be temporarily stopped (applicable if you have applied for stay of enforcement).
Sign the application yourself or through a representative.
We will send your application to the court. The court does not charge a fee.
The applicant can also appeal if they believe the decision is wrong. The appeal is due within three weeks from the date we made the decision.
Record of non-payment
You may get a record of non-payment once you have received a decision (verdict) stating you are obligated to pay.
A company may receive a record of non-payment when we receive an application for payment. The decision alone may lead to a record of non-payment for a company.
Read more about record of non-payment. Swedish Authority for Privacy Protection: