Debt to pay

If you have received a Debt to Pay letter this means you have an unpaid debt that the creditor has requested our help in getting paid.

Why do we send you the Debt to Pay letter?

We send you a Debt to Pay letter after we have established that

• there is a debt
• it is correct
• you are the person who has to pay the private individual, government agency or company that you owe money.

How do you pay?

The letter with the claim specifies a payment deadline. Use the payment registration information in the letter to make the payment. Information about the debt is sometimes protected by confidentiality once the payment has been registered by us.

Do you want to know more about confidentiality? Read more by clicking the link Confidentiality.

What happens if you don’t pay?

If you don’t pay we will investigate what assets you have. Usually we will send you a letter in which we ask you to fill in information about your

• income
• family circumstances
• accommodation costs etc.

There will be a prepaid return envelope for you to send us the filled-in form. If you would rather provide the information online you can use our online services to do so.

What can we do in order to collect debts?

We have various options for collecting debts. For example, we may attach (seize)

• salary or other income
• personal property, such as
  • money
  • cars
  • money you were due in a tax refund
  • a tenant-owner’s lease
• immovable property, such as
  • real estate
  • a leasehold

Attachment means that we deduct money from your salary or sell your property to pay your debt.

Can we influence your debt?

We are not authorised to decide to freeze the interest rate on you debt or have it reduced.

Is your debt to another government agency?

We are not authorised to review the validity of another government agency’s decision that you have to pay. If you want to appeal such a decision you must therefore do so directly to the government agency that submitted the debt matter to us.

Is your debt to a company or private individual?

If you have a debt to a company or private individual you have to contact them if you want to discuss the debt.