Acknowledgement of service

If you receive a letter from us it may include an acknowledgement of service. It is important that you sign this and return it to us.

What does returning the acknowledgement of service mean?

Signing the acknowledgement of service does not mean that you agree with the contents of the letter it accompanied. It is an acknowledgement that you have received the letter. A return envelope is included for your convenience. If you lose the acknowledgement of service you can write your own. All it needs to say is something like this:

“I hereby acknowledge that I have received the injunction with case number xx-yyyyy-xx.”

Your signature

Name in block letters, address and telephone number

You can also call us

If you are unable to return the acknowledgement of service you can call us instead and confirm orally that you have received the letter.

It’s a good idea to have the letter in front of you when you call us. To make sure that we are talking about the same letter, we will check e g the case number or the sum with you.

If we can conclude during the call that you are the person we sent the letter to, we will consider it served on you, i e that you have received it, read it and understood it. This means that you do not have to return the acknowledgement of service. Take the opportunity during the call to ask any questions you may have. We’ll be happy to explain to you what happens in the next step.

What happens if you don’t return the acknowledgement or call us?

If you don’t return the acknowledgement of service, a process server will be sent to your home or workplace to get the acknowledgement signed.